Our Current COVID Measures
The health and safety of our customers and employees remain a top priority for Lupient Automotive Group. We have four services designed to make the car-buying process easy, safe and convenient. Now you can shop and buy entirely online without having to leave the comfort of your home. All to give you and our employees peace of mind. Click the icons below to learn more.
BUY REMOTELY WITH HOME DELIVERY
Your Entire Purchase Can Be Completed Remotely
- Shop our available inventory here to find your vehicle of interest.
- Contact us here to confirm availability and discuss details for your purchase.
- Our teams are equipped to utilize your preferred contact method to go over vehicle features, take you on a video test drive, and explain rebates, financing and protection products. Click on Personalized Video Presentations below to learn more about our video presentation capabilities.
- Almost all paperwork can be completed using a remote application as our team guides you through step-by-step.
- Your Sales Professional will be equipped with all necessary personal protective equipment to deliver your vehicle.
- Upon delivery, we'll thoroughly disinfect your vehicle, capture a quick signature, and you'll be all set!
CONTACTLESS SERVICE + PICK-UP & DELIVERY
- Schedule a service appointment here or by phone.
- When you arrive for your appointment, drive your vehicle into the service lane.
- Complete a service request form (available in the service lane). Include your contact information, requested service, and preferred contact method. Leave the form on your dash, along with your key.
- At this point, you may leave the premises (or wait in the service lounge if you prefer).
- Your service advisor will contact you via your preferred method of communication to review your requests and obtain authorization to proceed.
- Once your service is complete, your advisor will contact you, send an electronic invoice, and can process payment remotely.
- Notify your advisor when you'd like to pick up your vehicle. We will disinfect your vehicle and have it waiting outside, ready for you to drive away.
AT-HOME TEST DRIVES
Safely Experience Your Vehicle of Interest At Home
- Shop our available inventory here to find your vehicle of interest.
- Contact us here to confirm availability and discuss details for your purchase.
- A Sales Professional will bring your vehicle of interest to your home or work using all necessary personal protective equipment.
- All common areas in the vehicle will be disinfected and you will be allowed to take a test drive while our Sales Professional completes your trade appraisal (if you will be trading in a vehicle).
- Any questions or concerns you have can be addressed either at your home, or remotely once your Sales Professional returns to the dealership.
- All purchase details can then be completed and agreed upon remotely as outlined above under the Buy Remotely with Home Delivery tab.
PERSONALIZED VIDEO PRESENTATIONS
Discuss All Your Questions, Purchase Details, Or Service Concerns Remotely
Our teams are equipped to utilize any method of contact you prefer to remotely conduct business or answer your questions. Whether you prefer Zoom, FaceTime, Skype, text, email, or phone calls.
With Personalized Video Presentations, we can:
- Discuss service work you may require or are already having performed by our team
- Review the features and benefits on your vehicle of interest
- Take you on a video test drive or show a full vehicle walkaround
- Discuss rebates, financing, and protection products for your purchase
Contact us today to get started!
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