Our Reviews

Amazing people work there

AC kept me informed all along the process. I appreciate bringing my vehicle to Lupient because the staff is the best and the work gets done correctly. Thank you.

Dry experienced and knowledgeable Body Shop

I had a great experience. Joe did a great job as well as Jose,RJ and Rich! I will be back 😊

Everyone is so nice and helpful. I have always brought my car there. Thank you to Todd Wilson he has always been so nice and helpful.

We had a 12 noon appointment & they.got the oil changed after 2pm.

Courteous, professional and timely

Prompt repair. Did the work the same day.

Everyone was polite and helpful, and made me feel welcome!

Advertiser David is always very kind and get job done as soon as possible, and chauffeur driver’s also very nice too, thank you !

Xxzz

Todd is just outstanding, great customer service and all service items were completed appropriately. Professional, courteous and kind.

The car was done in a reasonable amount of time. Everything was checked.

Super SERVICE !

I brought my car in for an oil change without having an appointment, and I got it back in less than an hour. I also always appreciate the free car wash. Everyone was friendly and helpful. Very good experience overall.

Good

Always top notch!

Everyone was quick to respond and provided great service.

Great customer service

Michael was very kind and great to work with. Even treated my family members who supported me with the upmost kindness.

It was good the service and did listen when you ask something

Every time I go in I always feel welcomed! They listen to me and my problems I may have! Today all I needed was an oil change and tire rotation! I was offered a 15000 mile check up,but was not pushed into it!

Very nice friendly

Timely and professional at Lupient.

Everything went great!

Todd was so great to work with. I brought my vehicle in with an issue I had been dealing with for the 3 months that I’ve owned it. He and the technician were determined to figure out the problem and once they finally figured it out they corrected the issue and the car runs so much better. Thank you so much for the top notch service!

Few times now where the technician forgets to reset the oil percentage meter… I also got the wrong sticker with the wrong mileage on my window. Small details. Otherwise customer service was great.

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Appointment time was honored. Staff were friendly, knowledgeable, and timely. The usual great experience. I really appreciate your going back to scheduling appointments for oil changes. Makes my life easier.

Knowing that I was getting my brakes done, I already knew that it was going to be expensive bill. but what do you do, I needed them for the car and needed to trust somebody to do them, instead of taking my car to any Joe Smoe anywhere.

Always great job

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Work was done on time

Brought the truck in for it's first oil change for a speaker rattle, oil change & belt noise on cold start & at certain speeds when accelerating that I disclosed when I brought the truck in. I was ok with the no problem found on the speaker rattle due to the design of the speaker in the door even though the rattle drives me insane. The belt noise was no problem found as well. I gave them the benefit of the doubt due to the weather being warm & I agree I did not hear it as well. But as soon as I got up to that disclosed speed in the correct gear I could hear the belt chirp every time I accelerated. I live with both of these faults everyday & it drives me insane. If it did not void my warranty I would of fixed it myself already. I was also very displeased that when I left the truck over night for them to try & diagnose the belt chirp I was not offered a loaner for the following day & had to take a loaner from the dealership I work at.

Wonderful caring people. My salesman Kevin Pena worked hard to find me what I was looking for and your finance manager Reid Anderson was fantastic to work with. The whole experience was simple, speedy and EXCELLENT. After having my car totaled by a semi your dealership helped me get an important part of my life back on tract, I thank you for that.

Only place that has serviced my last 4 vehicles over a 10 year period. Great work as always.

I wish I could make an appointment vs first come first serve. Other than that, AC and David are top notch people.

Todd Wilson is great to work with. Keeps me informed and is helpful to.

Very Welcoming and paid attention to what I was looking for

Everything I asked for was completed

Excellent

They fixed my problem right away and were kind and respectful.

Todd was great to work with. Kept me informed during the entire process!

A suspension component broke on my vehicle. I was able to drop it off and then pick it later than same day, as well as having new brakes and rotors installed. What a relief for an upcoming road trip!

Matthew was great to work with. All of the finance guys were very helpful as well.

Timely completion of work, and friendly staff. The way it should be. Well done!!

Courteous, professional & friendly.

I experienced a great team of dealers at Lupient Chevrolet. Kevin Pena was my primary salesperson and he was very informative in providing me much needed support on understanding my finance options. He also helped me understand the functions of my new Vehicle. The whole Chevrolet team shown great hospitality during my visit.

Everything was fine. Had to wait a little while.

Service advisor, A.C., was kind, helpful, and made the appropriate recommendations for my

Todd is very helpful in getting our car in even when I forget about the appointment.

I sent this to Paul Nauman but never received a reply...... Hello Paul. Thank you for reaching out. I haven't received a questionnaire from Chevrolet but if and when I do, I don't think you'll want me to complete it honestly. Here's why... When we first considered purchasing our 2025 Silverado from you, I completed the "value my trade in" form on your website. It said the value for our 2015 Silverado 2500HD LTZ was between $24,274 - $28,104. In talking with Kevin, and without even seeing it, (aside from a couple pictures) we were quoted $24,000. We were quite suprised by that almost to the point of being insulted considering it was a very clean truck with only 84,000 miles on it. Kevin told us that a final value would be determined once he took a look at it. I told him if he put a tonneau cover on it ,we'd be down the next morning to buy it. That was met with, "I appreciate the offer Greg but we're already best in market. If this one sells you will end up paying more somewhere else for the same truck." With a certain amount of hesitation, we decided to make the trip from Duluth down there. Upon arrival at your dealership we were met by Kevin who was very courteous. The overall atmosphere however not very welcoming. While sitting at his desk, some other guy (I'm guessing your sales manager or appraiser, we were never introduced) went out to look at our trade. After looking at it, it was determined that we would get $500 less than the quoted $24,000 because the air conditioning motor was loud which was news to us. But, "fortunately" they found a $500 military discount (which should have been realized prior because Kevin knew I was a veteran) through GM so "it all works out" The only one it worked out for was Lupient Chevrolet as you had to pay out $500.00 less for my trade, I got $500.00 less, and GM had to eat the difference. At that point, we should have walked out and looked elsewhere for a new vehicle. Then came time to sign the paperwork. Your finance guy (can't remember his name) was telling us how our trade will be the cleanest, lowest milage truck on the market which made us feel even worse about the dismal amount we were getting for it. Then there was the form we had to sign stating that we could not return the truck for any reason (we joked about how harsh that sounded) Then came the form stating what our monthly payment would be. Imagine our suprise when we saw it would be $83.00 more per month than we were quoted. Come to find out that amount included the extended warranty on the electronics of the truck. We almost fell for that one and opted out. Although we appreciate the offer of our first oil change being free, we don't think it's financially feasible to make the 330 mile round trip back down there to have it done. Numerous dealers in your area offered to have that transfered to our local dealer in the past. Even Stillwater Moters when we purchased a vehicle from them years ago. I see on your website you have my trade listed at $32,280. A difference of $8,780 from what you gave us for it which makes us feel even more taken advantage of than when we left your dealership. Almost like it was a privilege to buy a vehicle from you. If any concessions were made, it was by us. Certinally not by you. In closing, our overall experience with your dealership was more than disappointing and we cannot, with a clear conscience, recommend Lupient Chevrolet to anyone looking to purchase a vehicle. Greg & Susie Johnson

Good ser

Dana was helpful, knowledgeable, and kind.

AC took good care of me and my car. The car is a collectable, low mileage Z06 Corvette. It needs special attention by an experienced technician. Based on his service, I will be back!

Kevin was great person helping me with all I need to know

Friendly, informed me of all options and made the whole process quick and painless.

Amanda was amazing from start to finish with helping us on our 1st visit and helping us get in and out.

Service Advisor David Hill took the extra time to research my Underboost code and found a service advisory that covered the repair. I always take my Chevy to Lupient when I'm stumped, as the service team is the best Ive worked with!

Got my oil change immediately. The staff was excellent and helpful.

A woman crashed into the back of my car shortly after my arrival. The customer service at your location was awful.

simple maintenance visit. completed as promised. waited in comfort.

Todd did a great job of informing of the issues with my vehicle. Due to its age (1999) there are no longer parts available so he fixed what he could.

Great experience would buy another vehicle from you

I bought my car there and only have it serviced there because i trust that u are honest and have skilled knowledgeable staff that don’t try to take advantage of me. the people that check my car in are always courteous and friendly, especially Dave

Matt, was very nice to deal with. His concern was that I was happy on the way we work out our deal,

Josh the salesman who sold me the vehicle were very good.

Wonderful as always!!

None.

Oil change and tire rotation, check-in was fairly quick, service was done in good time, rep answered a couple of other questions that I had.

It was great

I AM VERY FORTUNATE TO HAVE DAVE HILL AS MY SERVICE ADVISER.

Took much longer than I was expecting

Lupient Chev--Matthew Peterson was one of the best Sales Reps we've ever worked with when purchasing a new vehicle. He was super informative, professional and helpful throughout the entire process of looking and then purchasing our 2025 Traverse. From the beginning of the process to the end, the folks at Lupient were kind, welcoming and informative. They also stayed late to ensure we had everything we needed which was amazing! Highly recommend!

Interior air filter was dirty and fouled, being it as the original one for my 2019 Chevrolet Trax. There was evidence of small animal habitation in the filter and HVAC duct, so the technician took initiative and cleaned the engine air cleaner and intake at the same time. We were both glad that he did, too! Excellent service makes for my peace of mind. Thank you!

Everything went well and great service

Overall, hassle free great experience!

My service was fast and quick

everybody was very friendly and courtesy

Todd is service is the best service advisor in the business, his communications skills are outstanding and my car was completed are promised.

Great service! I hardly waited at all.

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From the moment I arrived, Matthew Peterson was welcoming and attentive. I worked with Matthew Peterson . He was knowledgeable, patient, and took the time to understand my needs. He answered all of my questions thoroughly and helped me feel confident in my decision.

This was just a standard oil change and 35,000 mile service. I was in and out within 1 1/2 hours. The service agent was pleasant and the waiting area was clean and comfortable and allowed me time to do some computer work.

Service advisor David Hill was as personable and efficient as always, including guiding me through a vehicle question separate from normal maintenance. The appointment was estimated to take three hours, but was accomplished in two hours! The exceptional service at Lupient Chevrolet of Bloomington is what has kept me as a customer since 1980. Excellent service; thanks to all!

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Todd was my advisor. He took care of everything and was very helpful.

Worked with Josh, a very friendly knowledgable sales person who was extremely helpful, who went out of his way to answer my questions and complete the process in a timely and positive manner. He was very knowledgeable.

Excellent.

I love Lupeint!

Had to have a gear shift mechanism installed on extended warranty.

Did a great job! Finished it really fast plus my truck got a much needed wash.

Brought my truck in for service with no service lights on. They rotated the tires and when I got to truck back a ch close tire light was on. I asked about it David Hill maybe? Said that was due to a faulty sensor and to replace it would cost $400? How does that work? Bring in truck with no service lights and leave with service lights? I want someone to contact me

Great

Awesome!!

Bought my daughters car here, Josh was very nice and helpful!

My vehicle had a front brake wear issue which hadn’t been previously identified even though I had just been in 3 weeks earlier for a rear brake rotors/pad service. While this was inconvenient the service rep (Amanda) and service manager proactively took care of me and I left completely satisfied. They took what could have been a very negative experience and turned it around 100%.

good experience.

I initially reached out to Lupient Chevy when I became interested in a new Chevy Equinox. Will Moore reached out shortly after and was had great communication. Immediately sent me a video of the options on the lot. After a few weeks, my every day vehicle took a turn for the worse and I needed something quick. Made 1 call to Will and within 45 minutes, he had my new vehicle ready for me to test drive. We were out of the dealership and into my new car within 2 hours. No extra song and dance. Will answered any questions we had.

I love coming to this place to get everything done for my car . Customer service is very good and I have been coming here for years .

It was fabulous and I hope we get our next car here too!

Speedy and good service. Attended to my needs and requests.

Drove in got waited on accouple minutes. I waited a little long. But she apologized for the delay.

Engine light was on, was going out of town and wanted that taken care of. Setup a day to drop it off. It was taken care of that same day and picked up my vehicle after work. Nice to have that peace mind before a road trip.

The checkup for my leased Trail Blazer took less time and I'm thankful that all systems or okay. I did forget to ask you to take out the mat on the driver's side and clean it... As I'm 81 years old now all those little jobs have become more challenging for me.

AC has always been very helpful and thorough when I visit the service center for maintenance. He goes the extra mile to answer any questions I may have. And as usual, the work was performed quickly and completely.

After purchasing a used vehicle, I am new to the Chevy family, and this was my first experience with a dealership. Turns out my vehicle needed a major warranty repair (EV battery pack replacement), and this dealership was ready and willing to help repair my vehicle. All the employees I worked with were friendly and they kept me updated while the vehicle was diagnosed, parts ordered, shipped, and tracked, the repairs performed, and the final inspection performed. I'm very satisfied with my service experience here.

Prompt and courteous upon arrival to check in. Friendly.

Came in early and Todd Wilson handled my paperwork and my oil change was fairly quick. Every thing went well and rhe price was very good. Thanks to all who worked on my Tahoe!!

I love bringing our cars to Lupient. Everyone is always friendly and professional. They get things done fast and make it easy. Great service every time.

Good

Amanda was very attentive. The job was done on a timely manner.

David Hill was very helpful & answered all my questions.

I wish they vacuum my car and fix the tire pressure

Lupient has a great service Department drive up oil change an rotation very convenient was told maybe 1 1/2 hours no problem well they were done in about 45 minutes what else can you ask for super job and thanks

Fast and efficient

As always, top quality service and repair. For the last 30 years. Lupiant, Chevy( harold) have sold, serviced ,repaired? All my vehicles. I've never had a problem. With sales,! service and repairs always been happy. No complaints, thank you. All of you.

Vehicle in for extended warranty repair. I was initially told the extended warranty didn’t cover the repair. A day later, received a call that it was covered. Car was at the dealer for over a week.

As expected they were great. Arcadio greeted me and gave me all the information I needed about the service my car would receive and for the first time we took advantage of the service they provided to take me home. Their driver did a good job of transporting us even though roads were under construction throughout the area.

Advisor and mechanic were very helpful and took time to provide a detailed explanation of the status of my vehicle.

Great customer service from the advisor. Great service from the service technicians. Also love that they provide a video recap on the service.

They took the time to clean my car ;o}

I booked my 97 Chevy CK150 online, as I could not find a way to talk with a human, Amongst other items the system asked for the year, make and.model of truck and I booked a date. Since my truck would not start I had it towed to Lupients. When I got there I was told that you did not work on vehicles which were more than 20 years old. When I told the receptionist that the system allowed me to book it in and that I had spent $180 for a tow he discussed it with his manager who said they could run diagnostics on the truck. After a period of time and was told that it was thought to be a fuel pump problem, that they would not work on it and would "only" change me $220 for diagnostics,, which meant that I was now over $200 out of pocket. I cannot understand why the booking system does not flag vehicles more than 20 years old and let the person making the booking that their vehicle could not be worked on. The only good thing that happened was that one of the employees took the trouble to call a workshop he knew who could work on my truck and arranged it with him. I owe him a large debt of gratitude, what a pity that his attitude was absent elsewhere. Finally I would point out that my old truck is not just a rust bucket, it is far better shape than many younger vehicles. I will also make sure that friend and colleagues who have a Chevy are made aware of my experience with Lupients.

Will Moore took his time and made the whole process painless!

Very friendly and fast

Was a good process only thing was wasn’t really willing to negotiate

I recently purchased the new 2025 Chevrolet Colorado ZR2, and I’m pleased to share that the buying experience was outstanding. From the initial inquiry to the final delivery, the entire process was smooth, transparent, and handled with professionalism. The sales team was knowledgeable, attentive to my needs, and made sure I was fully informed every step of the way. I highly recommend this dealership to anyone considering a new vehicle.

Great experience! Great people!

William did a good job he was very knowledgeable about the car and not pushy

Quality all the time, grateful

Dropped off the truck Wednesday afternoon. I was expecting to hear back the next day but nothing until Friday. When I picked up the truck it had sticky residue around the window which was frustrating after I had just spent almost $800.

I came in for an oil chang and they said it was going to be an gour and half and i was in and out in about 35 mins loved the fast service and friendly staff

Todd Wilson and the service techs are fantastic

Everyone was incredibly helpful. We asked a lot of questions and always felt that we were taken seriously and people truly cared that we got the answers we needed.

Thanks again Dave for getting my vehicle in and serviced in a timely manner. See you next time

I stopped the dealership because our Spotify app wasn’t working. Kevin went above and beyond, but after experiencing the problem first hand, he felt it may be an issue with the software system. He told me to see Todd in service. Todd listened patiently to my explanation and immediately had me meet with Jimmy to discuss the problem. I left the car and a couple hours later, the car was ready! Jimmy installed an updated software system!. PROBLEM/ISSUE SOLVED! My wife and I were back on the road in record time!

Dave is the best

We have always liked dealing with David Hill but he has moved over to the repair side of the garage and now we have a new person who is also very good to deal with. I believe his name was Dana.

Great service as always!

Delayed a day, since the technician had training on the same day that I needed the car fixed for a road trip. Also had to take an extra rental car day due to training of the mechanic.

Great service and staff

Jim Steppen, William Moore and Dan Molden were all very helpful and friendly and got me into the vehicle I wamted

Dave in Service notified us that the RECALL data and remedy were available. He set up the time for an early morning appointment. I dropped my Tahoe off the day before and the RECALL service was completed THAT day. Fortunately, my Tahoe only needed the oil change procedure. The Lupient staff is always great! I'm very pleased with Dave and his service team. And I love my High Country Tahoe!

Todd is great.

I am always treated well when I come in for service. Advisors are friendly and knowledgeable.

Everyone was great. I will recommend Lupient to all my friends and family.

Sales staff asked if he could help quickly Gave good information on the features of the car

Jose did an excellent job!! Thank you for all your help on this amazing easy process

Kevin and Matthew were very professional with the interaction of the sale of the vehicle. They answered all questions I had and made sure I was satisfied with the answers. The financing people worked to get me the best price possible. I was thoroughly satisfied with the treatment I received during the interactions.

I needed to get some suspension work, alignment and an oil change done before heading out of town. My service advisor was able to fit me in with a couple of days to spare freeing me up to pack and not having to worry about getting the work done on my vehicle.

Very pleasant experience of having my vehicle serviced from start to finish. I just needed an oil change and inspection for this visit, but the check in process, the attention to my truck (including vacuuming and washing), the automated status/progress updates, the post inspection report, and the pleasant service department staff were all greatly appreciated.

David Hill is a big asset to your service department.Makes you feel like you are his main concern when talking to him.On the other hand a salesman blew me off twice and will be looking at a different dealer when and if looking for a new vehicle.

Made an appointment for an oil change with the notation I’d be waiting at the dealership and would not need a ride. Despite an appointment, it took 90 minutes to change the oil.

My recent visit was the fastest routine service I have ever had! You are usually timely, but this was shockingly (not in a bad way) fast. Amanda was friendly and helpful. I also appreciated that I did not feel pressure to buy unnecessary services this time.

The staff at Lupient Service is terrific. My service advisor and technician kept me informed as to the status of the vehicle.

TOTAL EXPERIENCE WAS FINE, ESPECIALLY WITH KEVIN PENA!!!!

My appointment was for scheduled maintenance and I requested to wait at the dealership for completion of the service. My service advisor, David did a fantastic job! Friendly, courteous and knowledgeable and best of all, my service was completed in a very timely manner!

trustworthy, skilled professionals

Had what I was looking for no haggling friendly staff. Josh took good care of me

AC was respectful and timely.

overall very smooth, both via text/email and phone conversations

Fast and thorough

quick easy process, very knowledgeable staff

Well done

They were very consistent in staying in touch with me in updating information about the repair and progress of my vehicle. Promptly returning my calls and answering any concerns I had. Overall, job well done.

Great service!

Pleasant

I had an appointment for a recall on my 24 Tahoe and I requested to wait at the dealership for the service. My service advisor Todd Wilson contacted me regarding the recall and set up my appointment. When I arrived at the dealership, Todd and all other service staff took great care of me and the service was completed in a very timely manner!

I've been taking my Chevy to Todd Wilson for years. I now take my Dodge work truck because I can't get service like I can with Todd Wilson anywhere else. We also just had the Malibu serviced. Couldn't be happier. Thank you

Safety inspection, vacuumed, washed, serviced

Completed warranty repair.

Team members I interacted with, were very courteous, professional and supportive. Many thanks to Julio Sanchez who provided me all information I required at the various stages of the transaction. Thank you all…. I love my ride🚙

it was fine

It went great. All the numbers worked.

The entire staff was so amazing! The most stress free car shopping we have ever had! I can’t remember everyone’s names that helped us but it was so comfortable there. We bought a truck with no stress! Who can say that when buying a new vehicle.

They did a beautiful job of fixing my Acadia's hail damage.

I made an appointment for 4PM and arrived early to have my windshield washer pump replaced. I understand now, after I got there that this type of service should not have been scheduled that late. But it was. When I stepped out of my truck the service advisor and I did not see eye to eye from the get go. He talked down to me like I was clueless about the pump failure and the extended service contract I purchased when I bought my vehicle. Service manager Troy stepped in and took over the conversation. He spoke kindly to me, listened and asked me to give him a minute to see if he was able get my service done. I quit having my service provided at Lupient after a bad experience at my second oil change. Troy handled the entire situation with 100% professionalism and was able to have my failed part replaced as expected. I will very likely return to your service department for maintenance. You should have more Troy‘s. Thank you.

You are an efficient team at Lupient Chevrolet. I appreciate everyone's efforts in maintaining my truck's performance. Thank you.

They really tried to help me with all my problems

I got right into the bay for a non appointment oil change. I was in and out in less than an hour and was able to get work done on my computer during that time in the lounge. Great service as always!

David was such a joy to talk to. Kept me updated on the progress of my vehicle. Also informed me of a axle leak that needs to be fixed on my next oil change or sooner. He also listened to my concerns and private issues I am having in my life, that he also has gone through. I felt so relieved after talking with him.

With an appointment, the wait was still over 2 hours which I find excessive. Also, my tire pressure was never checked (tires were low) nor were they rotated.

Will Moore did a great job! Kind, knowledgeable and very thorough.

I came in primarily because I had a check engine light for my emissions system. After checking in the service rep told me there was no check engine light on anymore, and that it was probably a fluke, and everything was fine. When I picked up the car after my 75K service the light was still on. I went back in and the rep told me to just drive it a while and it would probably go away. It didn't. I got a code checker and cleared the error, but after driving a few minutes it came back with an O2 sensor error. I have now scheduled service with another shop. I believe the rep cleared the code because they were extremely busy that day and he didn't want the car taking up a bay while they fixed it and he didn't want to have to deal with my extended warranty provider for the warranty claim. I won't be back to this location.

Todd took very good care of needs of the which it needed a new Battery.

We loved working with CJ and Josh. They listened to what we were looking for, quickly found us a great vehicle and the paperwork process was easy and efficient. When looking for our next vehicle, Josh will be our first call.

Wonderful!!

Oil changes are slow and you need to work on scheduling better. 3 hrs for a normal oil change is too long!

In and out no problems. Answered questions about tires. Answered questions about engine service liggt.

Informative and helpful

excellent service as always

a

Good and courteous and quick and knowledgeable

My tech was Tyler. The service was immaculate as always. Everyone was extremely friendly and caring. They have a family-friendly environment. I recommend this location to the NATION.

Jimmy is an excellent Volt mechanic. He cares about safety and maintenance outcomes. I always enjoy chatting with him about my Volt and am always impressed with his work. Thanks Jimmy!!

Poor communication about status, duration, few descriptive comments, no photos, no explanation at pickup about the delay or high cost.

It was fine.

my experience with the sv. Dept. and members has always been good. My needs always vary, However I never fear. The Lupient help by Todd Wilson is the best in the Industry. Todd has been there for me for over nine years! Thankyou.

Outstanding customer service. Extremely qualified mechanics outstnding body shop.. in the 30 plus years always extremely helpful in taking care of my vehicle. Keep up the good work. Thank you for keeping my vehicles running. Smoothly, and looking goo 0d.

I came to get service on my vehicle and look at a potential trade in. What I got was a new go to team for all my care and service needs. From Dave in Service to Will in Sales - I couldn't have asked for a better experience.

I brought my car in for an oil change, tire rotation, and transmission fluid change. They never rotated the tires. They stated on the receipt that they checked all tire pressures but when I received vehicle back one tire was low at 25 psi and I had to fill on my own. I also noticed the oil life light had not been reset so I questioned whether even my oil or transmission had been changed. Service manager looked into it and verified that tires had not been rotated or checked, but the oil and transmission were changed. I had never had these issues before, but I was very frustrated to receive my car back in that condition from a certified dealership!

Pleasant service as always.

Herik was very thorough and pleasant to work with

Great customer service! My truck was in stock and I got a lifetime warranty on it. I’ll be back for all service and maintenance for the life of my Chevy 3500hd! Thanks

Fixed flat tire.

Great service

Kevin Pena my salesman and the sales manager Ryan were very helpful, knowledgeable and fair. They stayed late along with the finance person. Thank you.

Completed the requested 45k oil change and new tires.

Very professional and nice staff.

Excellent customer service, they go out of their way to answer any concerns

Very polite, courteous and professional

Primary reason visited was for complimentary inspection of undercarriage for leak. Ended up spending $130 for oil, rotation and wiper blade and no explanation regarding leak. Leak was again observed at home shortly after appointment. Staff had no information when followed up with topic. Wasn’t listed on invoice.

Excellent as usual!

I worked with Dave Hill (Service Manager) and as always he did a great job.

My coolant system was flushed but not fully bled out when refilling. Took it back to have it topped off and reassured everything was all good. Still was not fully bled out as I just had to buy coolant and top off again. I will be led to believe there’s a leak if I need to refill for a 3rd time

Staff consistently communicate clearly.

Thank you!!

Jose was great

Todd was awesome.

julio & richard are ver personable

Z

Service person A.C. was professional , friendly and kept me updated. Car repair was done in reasonable time. This by far was the best experience at this dealership in a long time. Great job,

excellent communication and service staff

Friendly help throught the process.

Great job everyone!!

Great service

AC solved all my concerns in a friendly professional way that I fully appreciated!

David Hill is exceptional

Fantastic service in all wats

Great service

The whole experience was wonderful. The staff was very helpful and friendly.

Great service

Dave is the best he is always so friendly and helpful. Appreciate him.

Like always the service is top notch!!

We have been a customer since 1980. They treat us like family. The team is thorough and listen to any questions we may have.

Everyone at this dealership is amazing and consistently goes above and beyond any other place that I have been.

Landon was the best!

Oil change and tire rotation. In and out; great job as always!

I took my car in for a complete brake inspection told them the brake pedal does not release. It was stated that it could be the ABS, but they never checked it so now I have to take my car back again for the same issue. This issue has been going on for months.

The service was fast, friendly, and well done. I would especially like to thank Service Advisor Arcadio Gutierrez for taking the time to help me connect my cell phone to the cars computer system. The only thing I would recommend is putting a TV in the waiting room for customers to help pass the time during longer visits. Thank You! Richard M.

Smooth transaction. Could have did without the shell game with rebates and loan interest... Got it done. Friendly informative staff

Great with our service and very helpful

The sales team were amazing to me answered my questions & helped me with setting up my new Tahoe- I would recommend & continue to use them in the future

Todd Wilson is the BEST

Service was fast and friendly despite the morning rush. David H is the best service advisor!

Will was an excellent guy to deal with

Checked on a new truck but we were too far apart on the trade. Going from a 2023 to 2026 the identical vehicle.

I came in without an appointment to get an oil change and it took less than an hour. While I was waiting for my car to be finished, I picked out some floor mats for my Trax. I was having trouble trying to figure out how to use my Rewards Points towards the purchase, and the young man behind the service counter was so helpful and patient and figured it all out for me. As a bonus, he offered to install the mats for me, and he did a great job. What a wonderful employee! It's people like him that keep me coming back. Wish I had gotten his name.

Service techs were great, person at counter didn’t seem very organized and wasn’t able to schedule my appointment then and there for follow up work that needed to be done, and when I got my estimate it was categorized as “other” and didn’t specify what needed to be done still besides the tire pressure sensor

I was able to wait for the service to be done instead of going home and waiting at home which was much better. I was disappointed that I didn’t get my GM award points like they said I would.

I've never been one to take a vehicle to a dealership shop. But I've been loyal to lupient service for 6 years now. The communication is good. They give off a small shop feeling. The same staff that worked the front 6 years ago is all still there. We recognize each other and are comfortable. They never up-sell inappropriate services. Between the entire staff's attitudes, honesty, good communication, competency and skill along with union friendliness, you can't beat it.

Great service

Appreciate the service on my Chevy Trax with new front & back brakes, air filter. Work was done quicker than estimate and with a dealer coupon we saved $163. Thank you

This is the second time I worked with Will Moore at the Lupient dealership in Bloomington, MN. Will is professional, friendly, knowledgeable, helpful and an overall nice man to work with.

GREAT!!

Great Sales team! Excellent communication that made the sales process seamless! I will do business with them again. Miles

Awesome dealer. Kevin helped me to get best deal

The sales person was very nice and knew what I liked I got to drive the Chevy around and loved it. They explained the cost and down payment and it was good.

Always great friendly service at Lupient. I know my vehicles will be given pro treatment whenever I bring them in.

Courteous staff. Good communication throughout the process.

I appreciate the video inspection that wa offer to me

Fast and professional, all you can ask for!

Great Work

AC a great service manager

Everything went there for.

Julio was very professional, clear and friendly. Reid was smooth and easy. A+

Great

I felt Todd Wilson had my back for covering my extended warranty with work done. I trust my car again and the mechanic that performed the work. I don`t remember when it ran so smooth.

The service advisor was nice and the communications with the test and email is nice. The waiting room and lounge is bit out dated with limited beverages and food and also no TV to watch. Most dealerships have some hours of availability on Saturdays where Lupient Chevrolet is only Monday - Friday. That would affect my future car buying decision. The shuttle ride can sometimes be a bit of wait. Maybe consider using Ride Share to pickup customers and give rides too. Some dealerships are using that wait is very minimum. Something to consider. The work itself and everything is good. Thank you

Experience was Excellent

No haggle negotiations made the buying process easy.

Lupient Chevrolet Department have excellent service , our advisor David not only made sure job done right and fast but with warmth like old friends…. We like it here , good job, 👍

I was totally impressed with the care and customer service we experienced. We came in for an oil change and explained we had an hour and a half drive to get to work and you did a quick, amazing job and even washed the truck. I would highly recommend Lupine's service department! Thank you for understanding our situation.

A.C. is knowledgeable, explains issues with the car in understandable language and he listens. Is kind when asking for clarificatation if i am not explaining the issues clearly. Great experience. Diagnosis took longer than I would have perferred.

Great job by everyone as always

The most over priced service I’ve ever had done on my truck. $100 more than anywhere else and I didn’t even have a tire rotation done! 45 minutes of work cost me $440 dollars. Labor cost more than the materials for less than an hour of work.

They were polite and efficient and didn't pressure me to purchase anything.

Sales and finance team is awesome. 3rd car bought there. And when ready will buy there again. However - Your trade in tool on your website is misleading and wrong. What I was offered and given did not get anywhere close to the minimum you provided based on the VIN of my car I gave - and that is the part where all dealerships struggle to retain their reputation. Even Kelly Blue book estimating a trade value at fair condition to a dealer gave me on the low end more than I was given for my trade. It feels as though dealers have shifted to the phrase I won’t get that at auction. So if you need to add logic and AI that factors in auction prices then that should be added and stop giving false information to people to make decisions on. And for that I do not like dealerships in general.

Always great experience and sales rep are very nice and helpful

Always friendly and professional and keeps me in the loop

Great

Just a routine replacement of worn out tire air pressure monitors.

Great service as always!

David was very caring to my personal needs. Getting my car back to me as soon as possible.

Service was fast and efficient.

Great service, friendly staff, no fluff.

Todd Wilson always takes great care of us!

My experience at the dealership was fine.

I have bought 4 different vehicles from the dealership. There was expensive repairs that needed to be fixed. And I did ask them for a discount considering my loyalty. To the dealership, and they only gave me a total of $200 off. Still Charged me 3% for using my credit card. Because who has over $7000 Saved up to fix their car. This is the only place that I've gone for repairs, and I will not be coming back. Nor will I be bringing my car for repairs. And I will be telling everybody about my very bad experience

They had my vehicle for over 4 hours for a simple oil change. That was not the wait time btw.

Received a very courteous and Professional service.

Todd communicated and got my vehicle repaired quickly.

I had a good experience. The team was very helpful and kind

Josh was great!

Landon was wonderful and made the process very easy for us!

My service advisor David was great. Checked vehicle in, called quickly after diagnosis was in with estimates, and got vehicle in to work. He took extra steps and got several opinions on work needed. His thoughtfulness saved me some service work and money! I will be back. They did a great job.

Todd was good enough to get us in at the last minute due to the death of my mother and we were going out of town.

Got me in quickly and solved my problem as soon as the could. Nice waiting area. Everything went well even though they were super busy. I was well taken care of.

Paperwork error 3 times,

Josh and the finance team did a great job if there was a 20 stars, they would get a 20 stars

David was very clear about what work was being done and timeliness. Very happy with the communication

Great job by the whole team!!

I appreciated the work that was done on my car. The requested information was presented in a very professional manner. The work was done on time and the car was ready when promised.

I scheduled my appt same day and had availability. The service tech was friendly, professional, and helpful. He helped pick out tires and answered my questions efficiently.

Everything went smoothly

Incredible staff at Lupient Chev. They go way above and beyond to make my experience by far the best of any place I have gone for service.

Landon Mitteness was wonderful to work with. We called if a silverado was available that we saw online. We negotiated the price and trade.in over the phone and drove 500+ miles to purchase our new 2026 Chevy Silverado. Finance person was super easy to chat with. I recommend checking out Lupient Chevrolet for next vehicle.

Great experience at Lupient for my oil change and inspection. Professional and fast service.

I have always received consistently great service when I've come in with my car. I have largely dealt with David Hill, who is always friendly and eager to make my experience as stress free as possible!

Everything went great. I would recommend Lupient Chevrolet to all my friends and family.

AC could not have been more helpful. I will absolutely continue to bring my vehicle to Lupient Chevrolet in the future for all maintenance issues.

Quick and easy process. No surprises.

Will was great to work with. Made the whole buying process easy

The team was super helpful and made everything easy to understand. Plus a great deal to take advantage of.

Professional and expedient service.

Dropped off my vehicle and got a ride to work. Was notified when work was complete. Arranged for a pickup from work to get back to the dealership.

The service was very fast this time.

Todd is the best!! I will continue to go to Lupient Chevy for service because of him. He goes the extra mile to assist.

Dana was great help, and made sure I understood everything that was being done with my vehicle and what needed to be replaced. Fantastic service as usual!

Great

Thank your salesman Jim for helping me out by driving my vehicle in there for its oil change and I can stay home and get work done!

Great job!!

Excellent service. Work completed in a timely manner.

Dave is a really knowledgeable person that keeps me informed of the progress of the work being done on my vehicle.

I appreciate David and the wonderful customer service he provides. He kept me up to date on the progress of my vehicle and also offered and made sure I had a ride home without having to wait and sit in the waiting room. Once everything was complete, he notified me and sent a shuttle to pick me up to get my vehicle.

😃 great!

Efficient, kind and respectful. Car salesperson Will Smith was really exceptional. It was a seamless experience all the way around.

Dana was great. Service was very fast.

The service was quick and Tyler was easy to talk to. I felt valued and appreciated.

I had a great experience. Mr. Hill was a breath of fresh air in how he treated me. I highly recommend this Chevrolet dealership and shop.

very prompt

Dave was great as usual

Helped me get the car I wanted!

Great service, great customer service and communication!!

Was fast friendly and very professional. Will definitely recommend this dealer to others. Keep up the great work!!

Very efficient and professional

I believe my service advisor’s name was Tyler, though I recommend verifying this. Nonetheless, the service provided was excellent. The entire team was exceptionally friendly, making it consistently a pleasant experience.

This location is also a great place and the service is excellent

Fast and efficient

Great experience and quality service. Service was completed in timely manner, with little wait time. Waiting area is very nice and comfortable. I have never had a bad experience at Lupient. Very satisfied with service experience.

Great associates, communicated well, repair was done on time, kept me informed throughout the service

I used to be a ford person thought I’d try something new I’m thankful I love my Trail Blazers it’s sweet and everyone is so nice and helpful big difference between ford and Chevy I would recommend this dealership to everyone again very helpful

Very much enjoyed working with Will Moore. Professional, knowledgeable and excellent at showing me how to use the various features on the vehicle

Every step of the purchase process was very efficient, professional and personalized

I had a great experience. Joe did a great job as well as Jose,RJ and Rich! I will be back 😊

I've had horrible experiences with repair shops. But my experience with this dealership- especially with Dave Hill- has been exceptional. He explained every detail of what was wrong and how they fixed it, he listened to all of my concerns with prior establishments and reassured me, he kept me informed every step of the way. He was transparent and honest, which is the most important thing I look for in a service. I felt like they cared about me just as much as they cared about my car. The staff is friendly, inviting, personable, and I know I'll be remembered when I return in the future.

Todd W. Is great to work with the person working on my truck did a thorough job and I was very happy with everything

Very professional. Would recommend.

I was working with Landon Mitteness and he was very prompt in getting numbers together and returning phone calls. Landon went up and beyond to assist me. Richard Jones in the finance department was fantastic to work with. He got me a better warranty that worked for me and was less money than I expected. The dealership has very friendly and accommodating staff. I’m more then happy with buying from Lupient and would not hesitate to recommend or buy another vehicle from them. They are a A+ dealership.

Everything went well. I appreciate that the technician, Tyler, looked up and reviewed with me upcoming services that should be done for my vehicle.